We collect your name, phone number, email address, and service address when you book a plumber. We also collect photos you upload for diagnosis.
We use your information to match you with a plumber, process payments, send booking confirmations, and improve our service.
Payment is processed securely by Stripe. Plumza does not store your credit card information.
By providing your phone number, you consent to receive SMS updates about your booking. Message and data rates may apply.
Photos you upload are used solely for AI diagnosis of your plumbing issue. They are not stored permanently or shared with third parties.
We share your contact information with the plumber assigned to your job. We do not sell your data to third parties.
We retain your booking information for up to 2 years for legal and business purposes.
You may request deletion of your data by contacting us at hello@plumza.com.
For privacy questions, contact us at hello@plumza.com.